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What if I have more questions or need assistance?

If you need further assistance, please contact your Consignment Director or our customer support team. We are here to make your auction experience smooth and successful.

What is your return policy?

All sales are final, and items are sold as-is. We provide detailed descriptions and high-resolution images to ensure transparency. In cases of dispute, please contact our customer support team for assistance. We entrust the bidder to exercise their own judgment regarding the item's authenticity. The Condition Report states Los Angeles Estate Auction's reasonable opinion as to the…

When is payment due?

Payments are due within 5 business days of winning an auction. Failure to pay within this period may result in cancellation of the sale and forfeiture of your right to the item.

What payment methods are accepted?

We accept various payment methods, including credit cards, bank transfers, and checks. All payments must be made within the specified time frame after winning an auction.

How are items shipped?

We offer secure worldwide shipping for all auctioned items. Items are carefully packaged and shipped through reputable carriers to ensure safe delivery.

How do I place a bid?

Bidding can be done online via our auction platform or in person at the auction house. Simply select the item you’re interested in, enter your bid amount, and confirm your bid. You’ll receive notifications if you’re outbid, allowing you to adjust your bids accordingly.

How can I register to bid?

To participate in our auctions, you’ll need to register on our website or in person at our auction house. Registration includes verifying your identity and payment details to ensure a secure bidding process.

How do I get paid after my item is sold?

Payments are processed within 7-14 days after the auction concludes and all buyer payments are finalized. Payments are typically made via check or electronic transfer, depending on your preference.

Can I set a reserve price for my items?

Reserve pricing is available for Premium Auctions, allowing you to set a minimum acceptable price. However, reserve prices are not available for Weekly Auctions, where all items start at $10.

What are the fees for selling my items?

Our fees vary based on the auction format and the type of items being sold. These fees cover authentication, listing, marketing, and transaction handling. For a detailed breakdown, please contact a Consignment Director.

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